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Terms of Service

Liftplanr — Effective March 27, 2026 — Last updated March 27, 2026

This End User License Agreement and Terms of Service governs your use of the Liftplanr mobile application and related services provided by Parcloud Oy, a company registered in Finland.


1. Acknowledgement

This Agreement is between you and Parcloud Oy only, not with Apple Inc. ("Apple"). Parcloud Oy, not Apple, is solely responsible for the App and its content. This Agreement may not provide for usage rules that are less restrictive than the Apple Media Services Terms and Conditions as of the date you enter into this Agreement.


2. License

2.1. The App is licensed, not sold, to you. Parcloud Oy grants you a limited, non-exclusive, non-transferable, revocable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

2.2. You may not distribute or make the App available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute, or sublicense the App.

2.3. You may not copy (except as expressly permitted by this Agreement and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App or any updates (except as expressly permitted by applicable law).


3. Description of Service

Liftplanr is a fitness application that helps you plan and track strength training workouts. The App is available on iPhone and Apple Watch. The App uses artificial intelligence (AI) to generate personalized workout programs, provide exercise suggestions, and offer coaching feedback based on the information you provide.


4. Health and Fitness Disclaimer

IMPORTANT: READ THIS SECTION CAREFULLY.

4.1. Liftplanr is a fitness tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment. All content, including AI-generated workout programs, exercise recommendations, injury assessments, and coaching feedback, is for informational and educational purposes only.

4.2. Consult a qualified healthcare professional before starting any exercise program, particularly if you have pre-existing medical conditions, injuries, are pregnant, or have been inactive for an extended period.

4.3. AI-generated recommendations are based on the information you provide and general exercise science principles. They cannot account for all individual factors — including your specific medical history, physical limitations, or conditions not disclosed to the App — and may not be appropriate for your situation.

4.4. Exercise carries inherent risks, including but not limited to risk of physical injury. You participate in all exercise activities entirely at your own risk. You acknowledge that the App cannot replace the judgment of a qualified fitness professional or physiotherapist who can observe your movement and physical condition in person.

4.5. The exercise modification suggestions feature provides general guidance on which exercises to skip, modify, or proceed with based on reported discomfort. This is not a medical diagnosis or treatment recommendation. The App does not diagnose, treat, cure, or prevent any disease or medical condition. If you experience sharp pain, persistent pain, or pain that worsens, stop exercising and consult a healthcare professional immediately.

4.6. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. AI technology has inherent limitations and may produce responses that are incorrect or inappropriate for your individual circumstances.


5. AI-Powered Features and Data Processing

5.1. The App uses a third-party AI service to power its AI features (program generation, program optimization, session feedback, and exercise modification suggestions). The specific AI service provider is identified in our Privacy Policy.

5.2. When you use an AI feature, the following fitness data is sent to our AI provider's servers for processing:

  • Training preferences (goal, experience level, days per week)
  • Body metrics (biological sex, body weight)
  • Available gym equipment
  • Workout history (exercises, weights, repetitions)
  • Reported injuries (body part and severity), when using exercise modification features

5.3. Your email address, account identifiers, and device information are never sent to our AI provider. Your first name may be included in AI requests to personalize feedback. All AI requests are processed through our backend servers.

5.4. By using the App's AI features, you consent to this data processing. You may use the App without AI features — the core workout logging and tracking functionality works without sending data to AI services.

5.5. Data sent to our AI provider is not used to train AI models. The specific AI provider and their terms of service are identified in our Privacy Policy.


6. User Accounts

6.1. You must create an account using Sign in with Apple or Sign in with Google to use the App. You are responsible for maintaining the security of your account and for all activities that occur under your account.

6.2. You must be at least 16 years of age to use the App. If you are under 18, you should obtain parental or guardian consent before using the App.

6.3. You may delete your account at any time through Settings > Delete Account. This permanently deletes all your data from our servers and your device.


7. Subscriptions and Payments

7.1. Certain features of the App require a paid subscription ("Liftplanr Premium"). Subscriptions are available on a monthly or yearly basis.

7.2. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions auto-renew at the same price and duration unless cancelled at least 24 hours before the end of the current billing period.

7.3. You can manage and cancel your subscription at any time in your device's Settings > Subscriptions (or via the App Store > Account > Subscriptions). Cancellation takes effect at the end of the current billing period — you retain access until then.

7.4. If a free trial is offered, unused portions of the trial are forfeited when you purchase a subscription.

7.5. Refunds are handled by Apple according to their refund policy. We do not process payments or issue refunds directly. You may request a refund from Apple at https://reportaproblem.apple.com.

7.6. Prices are set in App Store Connect and may vary by region. Price changes do not affect active subscription periods. Apple will notify you of any price increase and, where required, seek your consent before renewal at the new price.

7.7. Right of Withdrawal (EU/EEA consumers): Under the EU Consumer Rights Directive, you have a 14-day right of withdrawal from the date of a subscription purchase. By starting to use the App's premium features during this period, you expressly consent to the performance of the digital content beginning before the withdrawal period has expired, and you acknowledge that you thereby lose your right of withdrawal. If you have not started using premium features, you may exercise your right of withdrawal by contacting Apple to request a refund within 14 days of purchase.


8. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to access other users' data or accounts
  • Use automated tools to access the App's services
  • Circumvent rate limits or security measures
  • Transmit viruses, malware, or other harmful code
  • Misrepresent your identity or affiliation

9. Intellectual Property

9.1. The App, including its design, code, exercise library, exercise videos, and content, is owned by Parcloud Oy and is protected by copyright, trademark, and other intellectual property laws.

9.2. Your workout data belongs to you. We claim no ownership over the data you create through using the App.


10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy or reliability of any AI-generated content.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Parcloud Oy's sole responsibility.

If you are a consumer in the European Union, you have legal rights if the App does not conform to its description or is not fit for its intended purpose. These rights are not affected by the disclaimers in this Agreement.


11. Limitation of Liability

11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PARCLOUD OY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, LOSS OF DATA, OR LOSS OF PROFITS, ARISING FROM YOUR USE OF THE APP.

11.2. Our total aggregate liability for any claim arising from or related to your use of the App shall not exceed the amount you actually paid for the App or its subscriptions in the twelve (12) months immediately preceding the event giving rise to the claim, or fifty euros (€50), whichever is greater.

11.3. NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE MANDATORY LAW, INCLUDING CONSUMER PROTECTION LAW.


12. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Parcloud Oy and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your violation of this Agreement; (b) your violation of any applicable law or regulation; or (c) your misuse of the App in a manner not contemplated by this Agreement. This indemnification obligation does not apply to consumers in the European Union, United Kingdom, or any jurisdiction where consumer indemnification clauses are prohibited or restricted by mandatory law.


13. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the App, you acknowledge that you have read and understood our Privacy Policy. The Privacy Policy and our Health & Fitness Disclaimer are incorporated into this Agreement by reference.


14. Maintenance and Support

14.1. Parcloud Oy may, at its discretion, provide updates, patches, or new versions of the App. You agree that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

14.2. We are not obligated to provide customer support, but you may contact us at support@liftplanr.app.


15. Third-Party Terms

You must comply with applicable third-party terms of agreement when using the App, including your wireless data service agreement and the Apple Media Services Terms and Conditions.


16. Product Claims

Parcloud Oy, not Apple, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation. This does not limit Parcloud Oy's liability under applicable law.


17. Intellectual Property Claims

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Parcloud Oy, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.


18. Export Compliance

You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.


19. Force Majeure

Parcloud Oy shall not be liable for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, widespread internet or telecommunications failures, prolonged power outages, pandemics, or acts of war or terrorism. Routine or foreseeable third-party service interruptions (such as temporary AI provider downtime) are not force majeure events.


20. Governing Law and Jurisdiction

20.1. This Agreement is governed by and construed in accordance with the laws of Finland.

20.2. Any disputes arising from or relating to this Agreement or your use of the App shall be resolved in the Helsinki District Court (Helsingin käräjäoikeus), Finland.

20.3. EU Consumer Rights: If you are a consumer residing in the European Union, nothing in this Agreement affects your right to bring proceedings in the courts of your country of residence, or to benefit from mandatory consumer protections under local law. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

20.4. United States — Binding Arbitration and Class Action Waiver: If you are a resident of the United States, any dispute, claim, or controversy arising out of or relating to this Agreement or the App shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not by a court or jury. You and Parcloud Oy each waive the right to a jury trial and the right to participate in a class action, collective action, private attorney general action, or representative proceeding. The arbitrator may award only individual relief and may not consolidate claims or award relief on behalf of a class. This arbitration provision is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16). Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits. Opt-out: You may opt out of this arbitration provision by sending written notice to support@liftplanr.app within 30 days of first accepting this Agreement, stating your name, email address, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the courts specified in Section 20.2.

20.5. United Kingdom: If you are a consumer residing in the United Kingdom, nothing in this Agreement affects your statutory rights under the Consumer Rights Act 2015 or the Unfair Contract Terms Act 1977. You may bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland, as applicable.

20.6. Australia: If you are a consumer in Australia, nothing in this Agreement excludes, restricts, or modifies consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement.


21. Changes to This Agreement

21.1. We may update this Agreement from time to time. For non-material changes (such as typographical corrections or clarifications that do not affect your rights), we will update the "Last Updated" date at the top of this document.

21.2. For material changes that affect your rights or obligations, we will notify you at least 30 days in advance through the App or via email. If a material change negatively affects your access to or use of the App, you may terminate this Agreement and your subscription within 30 days of receiving notice, and you will be entitled to a pro-rata refund for any unused portion of a prepaid subscription period.

21.3. If you continue to use the App after the 30-day notice period for a material change, you are deemed to have accepted the updated Agreement. If you do not agree, you must stop using the App and may delete your account.


22. Third-Party Beneficiary

You and Parcloud Oy acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.


23. Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.


24. Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Parcloud Oy regarding your use of the App and supersedes all prior agreements, understandings, and communications, whether written or oral.


25. Waiver

The failure of Parcloud Oy to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by Parcloud Oy.


26. Assignment

You may not assign or transfer this Agreement or your rights under it without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.


27. Contact Us

If you have questions about this Agreement, please contact us at:

Parcloud Oy Business ID (Y-tunnus): 3154332-3 Parainen, Finland Email: support@liftplanr.app Website: https://liftplanr.app